Sam Walton - Entrepreneur of the Century


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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:

Price:

Case Code : LDEN022 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Themes

Corporate Social Responsibility

Themes

Entrepreneurship

Case Length : 14 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Not Available
Organization : Wal Mart
Industry : Retail
Countries : USA

Abstract:

This case discusses the entrepreneurial skills and visionary leadership of Sam Walton, the founder of Wal-Mart. It examines his contribution in accelerating the growth of retailing industry. It explains how Walton transformed Wal-Mart, a start-up in the 1950s, into a multi-billion dollar global retailing industry giant. The case details the beliefs, philosophies and value system of Walton.

The case examines the best practices initiated by Walton for Wal-Mart in providing excellent customer service, pricing its products and managing human resources. Finally, the case examines Walton's management style and discusses the growth of Wal-Mart till mid-2003.

Issues:

»  Understand the role of an entrepreneur in transforming a retailing start-up into a global leader in the industry.

Contents:

  Page No.
Introduction 1
Walton - The Entrepreneur 2
Walton - The Leader 4
Maximizing Customer Satisfaction 4
Walton's Pricing Philosophies 5
The HR Practices 6
Walton's Management Style 8
The Current Status 9
The Criticism 10
Exhibits 13

Keywords:

Entrepreneurial, skills, visionary, leadership, Sam Walton, Wal-Mart, accelerating, growth, retailing industry, 1950,multi-billion, dollar, global, beliefs, philosophies, value system, best practices, service, pricing, human resources, management style, 2003.

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